We collect Personal Data that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or when contacting us.
Name, email address, phone number, physical address, and company details.
Billing information, payment methods, and transaction history (processed securely via third-party gateways).
IP address, browser type, device information, and website usage statistics collected automatically via cookies.
Login credentials, database access, or server information required strictly to perform Web Development, Technical Support, or Virtual Assistant services on your behalf.
Under the DPDP Act, we process your data as a Data Fiduciary based on the following legal grounds:
Where you have provided clear, affirmative consent for us to process your data (e.g., subscribing to a newsletter or submitting a contact form).
To perform our services, such as delivering a WordPress site, providing desktop support, or fulfilling Virtual Assistant duties as outlined in our agreements.
To comply with Indian laws, tax regulations, or court orders.
We use your data exclusively to:
Note on Client Data (Acting as a Data Processor): When we act as a Virtual Assistant or provide Web Support for your business, we may process your customers’ data on your behalf. In these instances, we act as a Data Processor and handle such data strictly according to your documented instructions and our mutual Non-Disclosure Agreements (NDAs).
We do not sell, rent, or trade your Personal Data. We only share data with trusted third parties to facilitate our services:
Cloud hosting (e.g., AWS, HostGator), payment processors (e.g., Razorpay, Stripe), and project management tools.
Authorities or law enforcement if required by Indian law.
We retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., retaining financial records for tax purposes for up to 7 years). Once the data is no longer necessary, it is securely deleted or anonymized.
Under the DPDP Act, 2023, you have the right to
Request a summary of the Personal Data we process about you.
Request that we correct inaccurate or incomplete data.
Request the deletion of your data when it is no longer needed, or if you withdraw consent.
Withdraw your consent for data processing at any time (which may impact our ability to provide certain services).
Nominate an individual to exercise these rights in the event of your death or incapacity.
To exercise any of these rights, please contact our Grievance Officer.
Our services are directed toward businesses and adults. We do not knowingly collect Personal Data from individuals under the age of 18 without verifiable parental consent.
In accordance with the DPDP Act, 2023, if you have any questions, concerns, or wish to exercise your data rights, please contact our Grievance Officer:
Name: Ajay Kumar
Email: ajay@an-tech.co.in
Phone: +91-8427350044
Address: AN Technologies, DP Complex 1st Floor, Near Basant restaurant, Dalhousie Road, Pathankot. 145001
We will acknowledge your request and resolve your grievance within the legally mandated timeframe.